Capture
Email, tickets and other sources become durable Work Items.
The product
How Work Agents works
A controlled path from inbound request to complete Job Card, human decision and coordinated delivery.
One request, six deliberate steps
Understand
Extraction and rules build a Job Card in one operational model.
Validate
Required fields, customer rules, duplicates and conflicts surface early.
Decide
Continue within policy, or put the exception in front of a person.
Coordinate
Send supported changes to the delivery platform and mirror updates back.
Record
Material decisions, changes and actions remain auditable.
Control in the middle.
Clarity at both ends.
The product is the Job Card, the rules, the review and the sync — not a model making invisible decisions.
Connect the edges
Bring sources and destinations together with visible connection health and capability-specific access.
Know what arrived
Separate new work from changes, duplicates and noise before anything reaches the job system.
Build the operational record
Normalise varied requests into a consistent Job Card while preserving where key details came from.
Review with context
See the source beside the Job Card, resolve only what needs judgement, and protect confirmed values.
Apply the customer rules
Required POs, access notes, priorities and other customer-specific expectations become repeatable checks.
Recover cleanly
External actions are designed to be validated, recorded and retried without losing the original request.
A useful boundary
Coordinate the job.
Don’t rebuild the van.
Work Agents does
Intake, Job Cards, customer rules, exception review, supported schedule coordination and audit.
Work Agents does not
Dispatch boards, technician apps, route planning, quoting, invoicing, payments or workforce management.
Next step
Request a demo